Audio Teller 24 Hour Access

Audio Teller can do anything a teller can do. No more waiting on the phone. No more getting information only during business hours. No more standing in line waiting for account information. You can use Audio Teller anytime during the day or night.  Easy to use, convenient and fast...that's Audio Teller.


Not sure how it works? It's easy, just follow the directions below.

Please remember to have your member number and access code available.

Press 1 for QUICK CHECK

The Audio Attendant will give you the current balance on each of your accounts with the credit union.

Press 1 to repeat the balances on your account

The Audio Attendant will now let you hear the most recent transactions on your accounts. 

The Audio Attendant will now give you the option of transferring funds between your accounts.

The Audio Attendant will give you a list of accounts to choose from.

Press 2 for ACCOUNT INQUIRIES

Press 1 for Account Balances

The Audio Attendant will give you a list of your accounts and ask you to choose from that menu.

Press 2 for Account History

The Audio Attendant will give you a list of your accounts and ask you to choose from that menu.

Press 3 for Tax IRA Information

Press 1 for the previous year
Press 2 for the current year

HINT: Press 6 to have the menus repeated. 
Press
* to return to the previous menu.

Press 3 for FINANCIAL TRANSACTIONS

Press 1 for transfer between accounts

The Audio Attendant will list the accounts you have available to transfer from and will prompt you to choose from the menu. After you have chosen the account to transfer from, the menu will prompt you to enter the account you want to transfer to. A menu will indicate which account number(s) you can use when transferring money.

Press 2 to make a loan payment

The Audio Attendant will give you a menu of available accounts to transfer from and prompt you to choose from the menu. Then the Attendant will ask you to select a loan account from the menu.

Press 3 to make a cross account transfer

Press 1 to transfer to a savings or checking account.

The Audio Attendant will give you a menu of available accounts to transfer from and ask you to choose from the menu. Then the Attendant will ask you to enter the member number to transfer to followed by the pound (#) sign. Once you have entered the member number the money is being transferred to, the Audio Attendant will give you a list of accounts where the money can be deposited.

Press 2 to make a loan payment

The Audio Attendant will give you a menu of available accounts to transfer from and ask you to choose from the menu. Then the Attendant will ask you to enter the member number to transfer to followed by the pound (#) sign. Once you have entered the member number the money is being transferred to, the Audio Attendant will give you a list of accounts where the money can be deposited.

Press 4 to withdraw funds by check

Press 1 to make a share withdrawal by check

The Audio Attendant will give you a menu of available accounts to choose from.

HINT: Press 6 to have the menus repeated.
Press
* to return to the previous menu.

Press 4 to CHANGE YOUR PIN #

Enter your new 4 digit PIN number followed by the pound sign (#)

Press 5 for CREDIT UNION INFORMATION AND REQUESTS

Press 2 for Financial Calculations

Press 1 to Calculate a Loan Payment

The Audio Attendant will compute monthly payments for a specified loan amount. Just enter your loan amount, rate, and number of months you want to finance your loan.

Press 2 to Calculate Savings Goals

The Audio Attendant can compute savings goals. Just enter the amount you need to save, an average interest rate and the number months you want to save. The Audio Teller will then tell you the monthly amount you need to save to reach this goal.

Account Codes

01 -Share Savings
02 -Ready Guard
04 – Dream Account
05- Holiday Savings
75 or 79 -Share Draft (Checking)
80 -IRA Share Account

 

 


VISA Payments

Don’t forget that you can make your VISA Credit Card payment at the Credit Union.

 

ANG Federal Credit Union, 5401 East Lake Blvd., Birmingham, AL 35217
(205) 841-4525 /  (866) 341-4525 / (205) 841-4545 Fax
(866) 648-0335 Audio / (800) 237-6211 VISA


Federally Insured by NCUA
to at least $100,000

Special thanks to the Air National Guard and other military websites for allowing the use of the sites' photos

Copyright © 2003, ANG Federal Credit Union. All Rights Reserved.
Unauthorized Access is Prohibited. All Accesses are Monitored.

To assist members in accessing information not maintained on this site, the credit union provides links to other Internet addresses. Be advised that: 1) by clicking on any link to other Internet addresses, you are leaving the credit union’s web site; 2) you are linking to an alternate web site not operated by the credit union; 3) the credit union is not responsible for the content of the alternate web site; 4) the credit union does not represent either the third party or the member if the two enter into a transaction; and 5) privacy and security policies may differ from those practiced by the credit union.