ANG Federal Credit Union is committed to meeting all your financial needs. To do so, we are sometimes required to share information about you with others in order to complete your transactions or to provide certain financial opportunities. To protect your privacy, we have always limited the use of information we provide and only shared information with companies that agree to maintain your privacy. These companies are also prohibited from sharing your information we give them with other third parties.
Your financial privacy and confidence have always been and will always remain very important to every employee of ANG Federal Credit Union. As required by law, this notice explains how we collect, use and safeguard your personal financial information. If after reading this notice you have questions, please contact us.
ANG Federal Credit Union collects nonpublic, personal information about you from the following sources:
Information we receive from you on applications or other forms;
Information about your transactions with us or others; and
Information we receive from a consumer-reporting agency.
We may disclose all of the information that we collect, as described above, to companies that perform marketing services on our behalf or to other financial institutions with whom we have joint marketing agreements. We may also disclose information about you under other circumstances, as permitted or required by law.
If you decide to terminate your membership or become an inactive member, we will adhere to the privacy policies and practices as described in this notice.
ANG Federal Credit Union restricts access to you personal and account information to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard your non-public personal information.
Frequently Asked Privacy Questions
- If I complete an application on the ANG Federal Credit Union web site, what do you do with this information?
- If I send you an email, what do you do with it?
- Who has access to my personal information at ANG Federal Credit Union?
- Do you use web tracking software? And what do you do with the information gathered?
We use this information to complete the request and/or transaction. We may share personal information with our business partners in order to deliver products and services which you have requested (i.e. to obtain a credit report for a loan you applied for).
ANG Federal Credit Union will NOT sell personal information to a third party for the purpose of solicitation. Information may, from time to time, be made available on a limited basis to business partners of ANG Federal Credit Union, to provide special offers or promotions of products or services that may be of interest to particular members, in accordance with applicable law. Our business partners are carefully selected and share the same strict business principles as ANG Federal Credit Union.
If I send you an email, what do you do with it?
When you communicate to us through email, we use your email address only for the purpose of responding to your comments or questions.
ANG Federal Credit Union Online does have a email list that you can subscribe to, if you wish. This provides us the ability to contact members and potential members to inform them about new products, services or promotional information available from the Credit Union. Of course, you can also unsubscribe to this by email,phone, fax or mail.
The email address you provide in order to join the list will not be sold, nor will it be shared with others outside the credit union, unless we are required to do so by law.
Who has access to my personal information at ANG Federal Credit Union?
Your personal information is only accessed by the Credit Union staff that is responsible for completing your request or transaction. For your protection, all email and applications are directed to the departmental supervisors. If a communication requires staff to complete a task, the supervisor will perform the action or refer it to the appropriate staff member.
Do you use web tracking software? And what do you do with the information gathered?
Yes, our web server has tracking software installed on it. This tracks information, such as your IP address (to identify the domain you are coming from such as aol.com or bellsouth.net), type of browser used, pages visited, errors encountered, time of visit, etc. This software does not, however, record any personally identifiable information that is provided by you.